Articles
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BETA: 1-to-1 Check-Ins in CognexoLine managers access 1-to-1 check-ins via the Line Manager Dashboard, viewing upcoming sessions, last completed dates, and scheduling options. Various 1-to-1...
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Learner FAQThis FAQ explains how to use Cognexo as a learner, covering registration, answering questions via email, Teams, or mobile app, and managing streaks and leave...
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How does the line manager structure workLine managers are designated based on the information contained within the linemanageremail tag. Specifically, if your email address appears in the linemanag...
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Setting and Reviewing KPIs in CognexoThis article explains how Cognexo measures knowledge using dynamic scoring of users and questions, categorising learners into four levels with ranks. It emph...
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Understanding the Security Centre and Custom PersonasThe Security Centre in Cognexo manages access via Personas—groups of permissions assigned to users. Only System Owners can create or edit personas. Default p...
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Support & MaintenanceCognexo support is available whenever you need us, with a 97% uptime target. Tickets are prioritized from P1 (urgent) to P4 (low), with specific response and...
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New Question Types: How to Create an Image Map QuestionAn Image Map question asks learners to click a specific area on an image to identify the correct answer, ideal for visual learning. To create one, navigate t...
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Workforce Readiness (WFR) Intervention — How It WorksIntervention campaigns run on a customisable schedule, identifying employees based on set criteria like performance and activity. Flagged employees are asses...