Jamie Sheppard

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  • Jamie Sheppard created a post,

    Knowledge Base update — 28 May 2026 to 4 Jun 2026New articles (6) Content Approval Flow 3 Jun 2026This article explains the Content Approval Process for que...
    Jamie Sheppard
  • Jamie Sheppard commented,

    Hi Olivia - thank you for this request. We are working with the development team to see what we can do to get to this use case for you. One think we will be ...
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  • Jamie Sheppard created a post,

    If a broadcast has been queued for future delivery and plans change, you can stop it going out without losing the content entirely.Here's how:Go to Topics & ...
    Jamie Sheppard
  • Jamie Sheppard created a post,

    For a while we'd been getting feedback that learners who hadn't received a particular topic in ages were still appearing on the leaderboard for it. That's no...
    Jamie Sheppard
  • Jamie Sheppard created a post,

    Did you know? You can run your own recognition programme using our Golden Tickets feature. Set criteria around engagement, accuracy, and questions answered —...
    Jamie Sheppard
  • Jamie Sheppard created a post,

    Part-time employees can be set up to compete fairly on the leaderboard against full-time colleagues. By adjusting their weekly question limit to match the fu...
    Jamie Sheppard
  • Jamie Sheppard created a post,

    New articles (3) New Question Types: How to create an ordered answer question 12 May 2026Ordered answer questions lets users arrange the correct options in ...
    Jamie Sheppard
  • Jamie Sheppard commented,

    This has been a well requested feature over the last year - This allows even quicker access to question answers to enable great coaching conversations betwee...
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  • Jamie Sheppard created a post,

    Short questions or long questions — which do your learners actually prefer? We all have a gut feeling on this one. But here's the thing — what learners prefe...
    Jamie Sheppard
  • Jamie Sheppard created a post,

    I spent the day at Learning Technologies yesterday in london. I had a lot of great conversations across current customers, a couple of clients we're currentl...
    Jamie Sheppard