Reactive workflows in Cognexo

Cognexo Reports Overview

Implementing Cognexo: A Step-by-Step Guide

Introduction to Cognexo

Understanding Spaced Repetition

Personalized Learning with Cognexo AI

Managing Your Team's Engagement in Cognexo

Adding a new manager into the Intelligence portal

Understanding Engagement in Cognexo

The Cognexo Intelligence Portal

Cognexo Assessments Overview

Adding New Users

Introducing Cognexo Help

How do I update a user?

How do I add a tag to a user?

How do I disable or suspend a user? (Removing a User)

How do I check a user's working days?

How do I check a user's holidays?

How do I resend a registration email?

How can I see disabled users?

How do I view engagement?

How do I view registration rates and unregistered users?

How do I view the best time to deliver a question?

How to view your learners below KPI?

What do the levels and ranks in Cognexo mean? (Learner, Improver, Expert, and Master) 

How do I find the highest performers in each topic?

How do I view historical topic data and analyse question responses?

How is question difficulty measured and where can I see this?

Compare scorings, levels, and ranks across teams, divisions, countries, or line managers.

What are streaks and what do they mean?

How can I view a user's streak history?

How to view all past questions delivered to a user?

How do I check the audit log for a user?

How do I navigate the People profile in Cognexo?

How do I change the question limits for a part-time user?

Understanding Streaks in Cognexo

Using Tags to Deliver Questions

Question Types

Cognexo Mobile App

Update and Maintain Questions

Custom Content Creation

What’s Included in Custom Branding?

Understanding User Tags in Cognexo

Golden Ticket – Awards and Recognition

Using Sentiment Analysis in Surveys

How does the Global Content Scheduler work?

Sending a Broadcast

Pausing Questions on Bank Holidays

Check a Topic Expiry Date

Password Reset + Troubleshooting

Line Manager Dashboard Overview

Effective Coaching with Question History Analysis

Coaching Conversation Starters: Quick Reference Guide

Line Manager Dashboard - User Guide

Working Folder

Getting Started

Discover more product features in Cognexo!

Using Cognexo

FAQs

<p><img class="image_resized" style="width:41.12%;" src="https://cdn-assets.productfruits.com/24d571df-1c10-4173-bb27-770f29f2f1a6"></p><p><span style="color:rgb(19,52,59);">We're excited for the launch of our Knowledge Base, designed to empower you with all the information you need to make the most of your Cognexo experience. Our new help center is now live at </span><a href="https://help.cognexo.com"><span style="color:rgb(19,52,59);"><u>https://help.cognexo.com</u></span></a><span style="color:rgb(19,52,59);"><u> </u>and from within Cognexo by pressing the '?' button in the bottom right, we can't wait for you to explore it!</span></p><h2>What's Inside?</h2><p><span style="color:rgb(19,52,59);">Our Knowledge Base is packed with valuable resources to support your journey with Cognexo:</span></p><ol><li><strong>Getting Started Guides</strong>: New to Cognexo? Our step-by-step tutorials will have you up and running in no time.</li><li><strong>Feature Deep Dives</strong>: Discover the full potential of Cognexo with detailed explanations of our platform's capabilities.</li><li><strong>Troubleshooting Tips</strong>: Encounter a hiccup? Our troubleshooting section offers quick solutions to common issues.</li><li><strong>Frequently Asked Questions</strong>: Find answers to the questions our users ask most often.</li></ol><h2>Always Up-to-Date</h2><p><span style="color:rgb(19,52,59);">As Cognexo evolves, so will our Knowledge Base. We're committed to keeping our documentation current, ensuring you always have the latest information at your fingertips.</span> Our search function helps you find information quickly and easily.</p><h2>Need More Help?</h2><p><span style="color:rgb(19,52,59);">While our Knowledge Base is comprehensive, we understand that sometimes you might need additional support. Don't hesitate to reach out to our support team at Support@cognexo.com. Your input is crucial in making our Knowledge Base as helpful as possible. As you explore, please let us know your &nbsp;feedback and let us know what you find useful and where we can improve.</span></p><p>&nbsp;</p><figure class="image"><img src="https://cdn-assets.productfruits.com/fe507230-aded-49f2-bc3a-1b86194fbc90" alt=""></figure>

Cognexo Website

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Getting Started

Using Cognexo

FAQs

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Introducing Cognexo Help