Help Center
Cognexo Website
Help Center
Cognexo Website
Getting Started
Using Cognexo
FAQs
How do I update a user?How do I add a tag to a user?How do I disable or suspend a user? (Removing a User)How do I check a user's working days?How do I check a user's holidays?How do I resend a registration email?How can I see disabled users?Check a Topic Expiry DateHow do I view engagement?How do I view registration rates and unregistered users?How do I view the best time to deliver a question?How to view your learners below KPI?How do I find the highest performers in each topic?How do I view historical topic data and analyse question responses?How is question difficulty measured and where can I see this?What are streaks and what do they mean?How can I view a user's streak history?How to view all past questions delivered to a user?How do I check the audit log for a user?How do I change the question limits for a part-time user?Cognexo Mobile AppPassword Reset + Troubleshooting

How do I update a user?

To update a user, follow these steps:

  1. Click the People tab on the top navigation page.
  2. Use the search function to find any active, inactive, registered, or unregistered users.
  3. On the people tiles, you can view all relevant information regarding the person, including their line manager, whether they are active or inactive, and any other important details.
  4. Click the View More button to enter the user's profile for more detailed information and options.

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