Sending Questions to Users in Cognexo

Overview

This article explains how managers can send specific questions to individual or multiple users within Cognexo.

Prerequisites

• Manager-level credentials
• Active Cognexo account access

Procedure

Step 1: Log in to Cognexo

1. Open Cognexo.
2. Log in using your manager credentials.

Step 2: Navigate to User Administration

1. In the top-right corner, click your initials.
2. Select Options.

3. Click Admin: Users.

   

Step 3: Select User Type

You can send questions to:

• Single User – Select Single User if sending to one individual.

• Multiple Users – Select Multiple User if sending to more than one user.

  

Step 4: Search for User(s)

1. Search using:
   • Name
   • Email
   • User ID
2. Select the appropriate user(s).

3. Click Continue to Task Selection.

   

Step 5: Select and Send Questions

1. Select Send Specific Questions
2. Click Proceed with Task
3. Click Confirm Task Execution
4. Choose the relevant Topic from the dropdown menu.
5. Select a specific Question from the dropdown
   • OR select Send All Questions if applicable.
6. Click Confirm.

7. Select Queue Questions to User.

   

Expected Outcome

The selected questions will be queued and sent to the chosen user(s).

Troubleshooting

Summary

Managers can send questions in Cognexo by navigating to Options → Admin: Users, selecting single or multiple users, choosing the relevant topic and questions, and queuing them to the user.