Knowledge Base update — 18 Aug 2026 to 25 Aug 2026
New articles (2)
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Formatting text in Cognexo 21 Aug 2026
We've improved the text formatting in Cognexo knowledge questions, surveys and broadcasts. You can now use bold text, italics, headers and more in content you send to users. It's a great way to make your questions and broadcasts standout visually, and it helps highlight the important bits so they are better understood by your audience. -
Public Holiday Management on Cognexo 18 Aug 2026
This guide explains how Public Holiday Management works in Cognexo, which stops questions being sent to users on public holidays so they do not lose their streaks. For most accounts, where everyone is in the same country, admins just need to select the correct country and enable the relevant dates. …
Updated articles (2)
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How to create content in Cognexo 19 Aug 2026
Admins can add questions to existing Cognexo topics by navigating to Topics & Questions and selecting the ‘New Questions’ tab. Users choose a question type and create questions with optional images. Full-permission users can activate questions, while others submit drafts for approval. Alternativ… -
Restoring Streaks 19 Aug 2026
Managers with administrator access can restore user streaks if this feature has been enabled for their account. This permission is not available to all administrators, as we encourage users to engage with the platform consistently and take ownership of their learning journey. If a streak is lost, th…
Let us know in the comments if you have any questions about these changes!
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