Jamie Sheppard

Who is this for?Admins, managers, or content owners who want to request changes to existing questions in a topic without directly editing live content.OverviewCognexo allows you to suggest edits to...

The Topic Performance dashboard gives you a complete view of how your topics are performing across your organisation. You can analyse accuracy rates, delivery volumes, and performance trends by top...

About This GuideThis guide provides a critical look at how Cognexo works — not just its promise, but also its mechanics, strengths, and limitations. Here’s what you’ll find in each section:Introduc...

The Users tab in the Management Portal allows admins to find, update, and manage users individually or in bulk. This guide walks you through the four available options and how to action tasks for y...

The Topics Library is available in the Cognexo Management Portal for Admin users. It provides a portfolio of ready-made, expertly curated, and managed topics that can be added directly into your or...

A Topic Owner is the designated person who receives feedback notifications and review cycle updates for a specific topic. Assigning a Topic Owner helps ensure accountability and keeps the right per...

To reset your password for the Intelligence Portal, simply click 'Forgot your password' you'll then be directed send a reset email to your registered email - If your email exists in the platform yo...