Articles
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How is question difficulty measured and where can I see this?Question difficulty in Cognexo is measured based on user responses. Each time a question is delivered to a user, it scores both the user and the question acc...
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How do I find the highest performers in each topic?To find the highest performers in each topic, follow these steps:Click the Develop button in the top navigation bar.Navigate to Leaderboards.In the Leaderboa...
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How to view your learners below KPI?To see learners below KPI:Go to the Engagement tab in the top navigation bar.Click Engagement Summary.Scroll to the bottom of the page to find a list of user...
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How do I view the best time to deliver a question?To determine the best time to deliver a question:Navigate to the Engagement tab in the top navigation bar.Scroll down to Learner Activity to view a heatmap d...
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How do I view registration rates and unregistered users?To view registration rates and unregistered users:On the dashboard, check the tile on the left-hand side displaying registered and unregistered users along w...
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How do I view engagement?You can view engagement in several ways within the system:From the dashboard, locate the middle tile in the top row to get an overview of the month's engagem...
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Check a Topic Expiry DateKeeping your topics up to date is essential for good content governance, ensuring your users always receive relevant and accurate information. Who can do thi...
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How can I see disabled users?To see disabled users, follow these steps:Go to the People tab on the top navigation bar.Use the search function to look for any user.By default, disabled us...
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How do I resend a registration email?To resend a registration email, follow these steps:Go to the People tab in the top navigation bar.Select the user and click View More.Navigate to the User Ma...
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How do I check a user's holidays?To check a user's holidays, follow these steps:Go to the People tab on the top navigation bar.Navigate to the user that you would like to view.Once you're in...