jamie.sheppard

To find the highest performers in each topic, follow these steps:Click the Develop button in the top navigation bar.Navigate to Leaderboards.In the Leaderboards section, you will see an overview of...

To see learners below KPI:Go to the Engagement tab in the top navigation bar.Click Engagement Summary.Scroll to the bottom of the page to find a list of users below KPI.This list includes days of e...

To determine the best time to deliver a question:Navigate to the Engagement tab in the top navigation bar.Scroll down to Learner Activity to view a heatmap displaying peak times when users are most...

To view registration rates and unregistered users:On the dashboard, check the tile on the left-hand side displaying registered and unregistered users along with the percentage of registered users.V...

You can view engagement in several ways within the system:From the dashboard, locate the middle tile in the top row to get an overview of the month's engagement.Use date filters to analyze engageme...

Keeping your topics up to date is essential for good content governance, ensuring your users always receive relevant and accurate information. Who can do this?Only Platform Admins will see the Mana...

To see disabled users, follow these steps:Go to the People tab on the top navigation bar.Use the search function to look for any user.By default, disabled users are filtered out. To filter them bac...

To resend a registration email, follow these steps:Go to the People tab in the top navigation bar.Select the user and click View More.Navigate to the User Management tab.In the top right-hand side,...

To check a user's holidays, follow these steps:Go to the People tab on the top navigation bar.Navigate to the user that you would like to view.Once you're in their profile, navigate to the Audit ta...

To check a user's working days, follow these steps:Enter the People tab on the top navigation bar.Select the user you would like to view and click View More.Click on User Management.On the right-ha...