FAQ
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Popular and recommended guides to help you get the most from Cognexo.
Featured
How is question difficulty measured and where can I see this?
Question difficulty in Cognexo is measured based on user responses. Each time a question is delivered to a user, it s...
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Featured
How do I resend a registration email?
To resend a registration email, follow these steps:Go to the People tab in the top navigation bar.Select the user and...
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How do I check a user's holidays?
To check a user's holidays, follow these steps:Go to the People tab on the top navigation bar.Navigate to the user th...
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Articles
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How to access the Topics Library
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What is the Topics Library?
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How does the line manager structure work
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How do I view Knowledge Levels across my team?
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How do I view Engagement in Cognexo?
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How do I view Topic Performance in Cognexo?
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How to Add a Topic Owner to a Topic
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Password Reset + Troubleshooting
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Cognexo Mobile App
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How do I change the question limits for a part-time user?
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How do I check the audit log for a user?
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How to view all past questions delivered to a user?
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How can I view a user's streak history?
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What are streaks and what do they mean?
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How do I view historical topic data and analyse question responses?
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How do I find the highest performers in each topic?
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How to view your learners below KPI?
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How do I view the best time to deliver a question?
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How do I view registration rates and unregistered users?
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How do I view engagement?
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Check a Topic Expiry Date
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How can I see disabled users?
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How do I check a user's working days?
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How do I add a tag to a user?
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How do I update a user?