Articles
-
How do I view Knowledge Levels across my team?The Recent Knowledge Levels chart in Cognexo displays learner distribution across four levels—Learner, Improver, Expert, and Master—over time. It shows month...
-
How do I view Engagement in Cognexo?The Engagement Summary in Cognexo shows how quickly users answer questions, with lower average days indicating better engagement. It features an All Users ti...
-
How do I view Topic Performance in Cognexo?The Topic Performance tab in Cognexo provides a company-wide view of each topic's accuracy rates and answer counts. Users can access it via the Knowledge Top...
-
How to install the Cognexo Microsoft Teams AppInstall from within Microsoft TeamsOpen Microsoft TeamsClick Apps (left-hand menu)Search for “Cognexo”Click the app → select AddYou should be all set up and ...
-
Using Cognexo AI to Generate Questions in CognexoOverviewCognexo's AI-powered content generation tools make it easy to create high-quality training questions and content. Whether you're starting from scrat...
-
Installing the Cognexo Microsoft Teams clientOverviewThings to check before installing the Teams client:1 - Cognexo have your Tenant ID2 - Users as setup in Cognexo use the same email address as the one...
-
Getting People to Register and Engage for the First TimeDuring implementation, it’s common for some users to not act on the Cognexo registration prompts. This usually isn’t resistance it’s usually priority ambigui...
-
Next Best Actions for ManagersCognexo works best when two things happen consistently:Colleagues answer their daily questions, andManagers review the data and take action.This guide shows ...
-
End User Guide: How to Add or Remove Leave in CognexoYou can add holidays or time off in Cognexo so you don’t receive questions while you’re away.Adding LeaveAnswer your daily questions as normal.On the right-h...