Articles
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How do I view historical topic data and analyse question responses?To view and analyse historical topic data, navigate to the Knowledge tab, select Knowledge Topics, and choose a topic via View More. The interface offers thr...
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How is question difficulty measured and where can I see this?Question difficulty in Cognexo is measured based on user responses. Each time a question is delivered to a user, it scores both the user and the question acc...
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How do I find the highest performers in each topic?To find the highest performers in each topic, follow these steps:Click the Knowledge button in the top navigation bar.Navigate to Leaderboards.In the Leaderb...
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How to view your learners below Engagement KPI?To see learners below KPI:Go to the Engagement tab in the top navigation bar.Click Engagement Summary.Scroll towards the bottom of the page to find a list of...
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How do I view the best time to deliver a question?To determine the best time to deliver a question:Navigate to the Engagement tab in the top navigation barSelect Engagement SummaryScroll down to Learner Acti...
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How do I view registration rates and unregistered users?To view registration rates and unregistered users:On the Dashboard tab click on Company Check the Users Registration tile on the left-hand side displaying re...
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How do I view engagement?You can view engagement in several ways within the system:From the dashboard, locate the Engagement tile Click on Engagement Summary to get an overview of th...
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Check a Topic Expiry DateKeeping your topics up to date is essential for good content governance, ensuring your users always receive relevant and accurate information. Who can do thi...
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How can I see disabled user accounts?To see disabled users, follow these steps:Go to the People tab on the top navigation bar.Use the search function to look for any user.By default, disabled us...
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How do I resend a registration email?To resend a registration email, follow these steps:Go to the People tab in the top navigation bar.Select the user and click View More.Navigate to the User Ma...