Posts
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If your users come from an HR feed, the feed always winsIf your Cognexo account is connected to an HR system like Workday, the load file is the source of truth. Every load overwrites what's in Cognexo, including w...
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Three questions people will ask you about Cognexo (and how to answer them off the cuff)Had a few conversations this week where I had to explain how Cognexo actually works. If you've ever had a colleague, a line manager, or your own leadership a...
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New: keywords on Audiences and CampaignsYou can now add keywords to Audiences and Campaigns, then filter by them to find what you're looking for faster.On a Campaign, open its Details tab and use S...
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Why did my user just stop getting questions? (and how to check, fix, and stop it happening)Hi all,If you've ever logged in and found someone missing, or had a line manager ask "why has my new starter stopped getting questions?" — it's almost always...
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Knowledge Base Update — 18 Aug 2026 to 25 Aug 2026Knowledge Base update — 18 Aug 2026 to 25 Aug 2026New articles (2) Formatting text in Cognexo 21 Aug 2026We've improved the text formatting in Cognexo knowl...
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Reminder: Golden Ticket Awards — a fun way to spotlight your top performersRecognition doesn't have to mean another certificate buried in an inbox. If you haven't tried it yet (or haven't touched it in a while), Golden Ticket Awards...
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Cognexo Full Stack - What is it?There's a setting/feature in Cognexo called ‘Full Stack’. Default is 10 questions.Here's what it does. If a learner goes quiet for a while, questions don't j...
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Image Map Questions updateImage map questions have a new layout, and the headline change is full screen view, based on your feedback, you'll know the old view meant sometimes users ha...
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Knowledge Base Update — 18 Jun 2026 to 25 Jun 2026Knowledge Base update — 18 Jun 2026 to 25 Jun 2026New articles (1) Adding Images to Questions 23 Jun 2026You can add an image to the question part of a quest...
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The Engagement Metric in Cognexo - Why is it so important?Most platforms track whether people completed something. That's not useless, but it's also not the thing you care about most.What you care about is how quick...