Articles
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How to Suggest Edits to Existing QuestionsWho is this for?Admins, managers, or content owners who want to request changes to existing questions in a topic without directly editing live content.Overvi...
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Technical Specification and Network WhitelistingCognexo is a cloud-hosted solution that relies on email and secure web connections to deliver daily questions, surveys, and broadcasts.To guarantee users rec...
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Viewing Topic Performance in CognexoThe Topic Performance dashboard gives you a complete view of how your topics are performing across your organisation. You can analyse accuracy rates, deliver...
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The Definitive Guide: How Cognexo WorksAbout This GuideThis guide provides a critical look at how Cognexo works — not just its promise, but also its mechanics, strengths, and limitations. Here’s w...
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Cognexo Content - Topic LibraryThe Topics Library is available in the Cognexo Management Portal for Admin users. It provides a portfolio of ready-made, expertly curated, and managed topics...
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How to Add a Topic Owner to a TopicA Topic Owner is the designated person who receives feedback notifications and review cycle updates for a specific topic. Assigning a Topic Owner helps ensur...
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Password Reset + TroubleshootingTo reset your password for the Intelligence Portal, simply click 'Forgot your password' you'll then be directed send a reset email to your registered email -...
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Cognexo Mobile AppFollow these steps to download and set up the app on your device.Step 1: Download the AppOpen your device's App Store. For iOS, use the App Store; for Androi...
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How do I change the question limits for a part-time user?To change the question limits for a part-time user, follow these steps:Click the People tab on the top navigation bar.Select the user you'd like to update.Na...
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How do I check the audit log for a user?To check the audit log for a user, follow these steps:Navigate to the People tab in the top navigation bar.Select the user you would like to view.Once in the...