Articles
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Authoring Cognexo QuestionsThis guide offers best practices for authoring Cognexo questions, covering writing clear main questions, plausible correct and incorrect answers, and informa...
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How to Suggest Edits to Existing QuestionsWho is this for?Admins, managers, or content owners who want to request changes to existing questions in a topic without directly editing live content.Overvi...
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Technical Specification and Network WhitelistingCognexo is a cloud-hosted solution that relies on email and secure web connections to deliver daily questions, surveys, and broadcasts.To guarantee users rec...
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Viewing Topic Performance in CognexoThe Topic Performance dashboard gives you a complete view of how your topics are performing across your organisation. You can analyse accuracy rates, deliver...
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The Definitive Guide: How Cognexo WorksAbout This GuideThis guide provides a critical look at how Cognexo works — not just its promise, but also its mechanics, strengths, and limitations. Here’s w...
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Managing Users in the Management PortalThe Users tab in the Management Portal allows admins to find, update, and manage users individually or in bulk. This guide walks you through the four availab...
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Cognexo Content - Topic LibraryThe Topics Library is available in the Cognexo Management Portal for Admin users. It provides a portfolio of ready-made, expertly curated, and managed topics...
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How to Add a Topic Owner to a TopicA Topic Owner is the designated person who receives feedback notifications and review cycle updates for a specific topic. Assigning a Topic Owner helps ensur...
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Password Reset + TroubleshootingTo reset your password for the Intelligence Portal, simply click 'Forgot your password' you'll then be directed send a reset email to your registered email -...
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Cognexo Mobile AppFollow these steps to download and set up the app on your device.Step 1: Download the AppOpen your device's App Store. For iOS, use the App Store; for Androi...