Jamie Sheppard
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- Green Belt
Hi Im Jamie
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Articles
Recent activity by Jamie Sheppard-
Coaching Conversation Starters: Quick Reference Guide
These conversation starters bridge the gap between dashboard data and meaningful conversations. They're designed to help line managers initiate productive discussions based on specific performance ...
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Managing Your Team's Engagement in Cognexo
Accessing Engagement DataYou can monitor your team's engagement in a few places in Cognexo.Dashboard: an override is provided within the Engagement tile, positioned prominently in the middle of you...
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Effective Coaching with Question History Analysis
The Line Manager Dashboard's question history turns raw learning data into actionable coaching moments. This guide shows you how to leverage detailed question analytics to provide targeted, effecti...
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Compare scorings, levels, and ranks across teams, divisions, countries, or line managers.
You can easily compare scorings, levels, and ranks across different groupings in Cognexo by following these steps:Click on the Develop tab in the top navigation bar.Select KPI Overview from the opt...
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Line Manager Dashboard Overview
The Line Manager Dashboard is Cognexo's one-click dashboard designed specifically for busy line managers who need quick, actionable insights about their team's learning performance. Built with simp...
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Understanding Streaks in Cognexo
Definition of StreaksStreaks in Cognexo are a gamified feature representing consecutive days a user has responded to questions. This tool is designed to track and reward consistency in participatio...
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Adding New Users
Adding a new userLog in to Cognexo using your manager credentials. Navigate to the People tab. Click on the "Add New User" button. Enter the required information for the new user. Click the "Save" ...
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Understanding Engagement in Cognexo
What is Engagement?Engagement measures the average number of days it takes a user to answer a question. An engagement score of 1 is perfect, meaning all questions are answered within one business d...
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Reactive workflows in Cognexo
Reactive workflows in Cognexo offer a dynamic way to engage with users based on their responses to questions. This feature allows you to tailor interactions, ensuring a personalized experience for ...
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What do the levels and ranks in Cognexo mean? (Learner, Improver, Expert, and Master)
Cognexo categorises users into four distinct levels, each indicating a different stage of proficiency and expertise:Learner:At the Learner level, individuals are at the initial stages of acquiring ...