Articles
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Check a Topic Expiry DateKeeping your topics up to date is essential for good content governance, ensuring your users always receive relevant and accurate information. Who can do thi...
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How can I see disabled user accounts?To see disabled users, follow these steps:Go to the People tab on the top navigation bar.Use the search function to look for any user.By default, disabled us...
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How do I resend a registration email?To resend a registration email, follow these steps:Go to the People tab in the top navigation bar.Select the user and click View More.Navigate to the User Ma...
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How do I check a user's holidays?This article outlines the steps required to view a user’s past or upcoming leave. Managers can check an employee’s previous or scheduled holidays within the ...
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How do I check a user's working days?To check a user's working days, follow these stepEnter the People tab on the top navigation barSelect the user you would like to view and click View Profile....
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User Management (How to add, update and disable users in Cognexo)This article explains how to add, update, and disable users within the platform. Understanding how to manage user accounts is important, as user data is used...
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How do I add a tag to a user?To add a tag to a user, follow these steps:Enter the People tab on the top navigation bar.Select any user and click View Profile to enter their profile.In th...
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How do I update a user?To update a user, follow these steps:Click the People tab on the top navigation page.Use the search function to find any active, inactive, registered, or unr...
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Line Manager Dashboard - User GuideThe Cognexo Line Manager Dashboard offers a comprehensive view of team learning performance, engagement, and progress. It features a main dashboard with team...
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Understanding User Tags in CognexoUser Tags in Cognexo are customisable identifiers that help organise, categorise, and manage users within Cognexo. They play a crucial role in streamlining u...