Articles
-
How do I view registration rates and unregistered users?To view registration rates and unregistered users:On the dashboard, check the tile on the left-hand side displaying registered and unregistered users along w...
-
How do I view engagement?You can view engagement in several ways within the system:From the dashboard, locate the middle tile in the top row to get an overview of the month's engagem...
-
Check a Topic Expiry DateKeeping your topics up to date is essential for good content governance, ensuring your users always receive relevant and accurate information. Who can do thi...
-
How can I see disabled users?To see disabled users, follow these steps:Go to the People tab on the top navigation bar.Use the search function to look for any user.By default, disabled us...
-
How do I resend a registration email?To resend a registration email, follow these steps:Go to the People tab in the top navigation bar.Select the user and click View More.Navigate to the User Ma...
-
How do I check a user's holidays?To check a user's holidays, follow these steps:Go to the People tab on the top navigation bar.Navigate to the user that you would like to view.Once you're in...
-
How do I check a user's working days?To check a user's working days, follow these steps:Enter the People tab on the top navigation bar.Select the user you would like to view and click View More....
-
How do I disable or suspend a user? (Removing a User)Why would you Disable or Suspend a user?A user will no longer be using Cognexo (removing a user).A user is on Short term or long term sickA user is on Matern...
-
How do I add a tag to a user?To add a tag to a user, follow these steps:Enter the People tab on the top navigation bar.Select any user and click View More to enter their profile.In the p...
-
How do I update a user?To update a user, follow these steps:Click the People tab on the top navigation page.Use the search function to find any active, inactive, registered, or unr...