jamie.sheppard

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Hi Im Jamie

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Articles

Recent activity by jamie.sheppard Recent activity Votes
  • How to Add a Topic Owner to a Topic

    A Topic Owner is the designated person who receives feedback notifications and review cycle updates for a specific topic. Assigning a Topic Owner helps ensure accountability and keeps the right per...

  • Password Reset + Troubleshooting

    To reset your password for the Intelligence Portal, simply click 'Forgot your password' you'll then be directed send a reset email to your registered email - If your email exists in the platform yo...

  • Cognexo Mobile App

    Follow these steps to download and set up the app on your device.Step 1: Download the AppOpen your device's App Store. For iOS, use the App Store; for Android, use the Google Play Store. Search for...

  • How do I change the question limits for a part-time user?

    To change the question limits for a part-time user, follow these steps:Click the People tab on the top navigation bar.Select the user you'd like to update.Navigate to the User Management tab.Adjust...

  • How do I check the audit log for a user?

    To check the audit log for a user, follow these steps:Navigate to the People tab in the top navigation bar.Select the user you would like to view.Once in their profile, navigate to the Audit tab.He...

  • How to view all past questions delivered to a user?

    You can view all past questions delivered to a user by following these steps:Click the People tab in the top navigation bar.Use the search functionality to search for the user or scroll through to ...

  • How can I view a user's streak history?

    You can view a user's streak history in several places:Engagement Summary:Navigate to the Engagement tab in the top navigation bar.Click Engagement Summary.Scroll down to the streak leaderboard to ...

  • What are streaks and what do they mean?

    A streak is defined as the consecutive days a user answers questions that are delivered. A streak is gained when a user answers the question within the same 24-hour period that the question is deli...

  • How do I view historical topic data and analyse question responses?

    To view historical topic data and analyse question responses:Navigate to the Develop tab in the top navigation bar.Select the topic you want to view by clicking View More on the topic tile.You will...

  • How is question difficulty measured and where can I see this?

    Question difficulty in Cognexo is measured based on user responses. Each time a question is delivered to a user, it scores both the user and the question according to the ranks and levels defined i...