Articles
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Cognexo Content - Topic LibraryThe Topics Library is available in the Cognexo Management Portal for Admin users. It provides a portfolio of ready-made, expertly curated, and managed topics...
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How to Add a Topic Owner to a TopicA Topic Owner is the designated person who receives feedback notifications and review cycle updates for a specific topic. Assigning a Topic Owner helps ensur...
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Password Reset + TroubleshootingTo reset your password for the Intelligence Portal, simply click 'Forgot your password' you'll then be directed send a reset email to your registered email -...
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Cognexo Mobile AppFollow these steps to download and set up the app on your device.Step 1: Download the AppOpen your device's App Store. For iOS, use the App Store; for Androi...
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How do I change the question limits for a part-time user?To change the question limits for a part-time user, follow these steps:Click the People tab on the top navigation bar.Select the user you'd like to update.Na...
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How do I check the audit log for a user?To check the audit log for a user, follow these steps:Navigate to the People tab in the top navigation bar.Select the user you would like to view.Once in the...
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How to view all past questions delivered to a user?You can view all past questions delivered to a user by following these steps:Click the People tab in the top navigation bar.Use the search functionality to s...
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How can I view a user's streak history?You can view a user's streak history in several places:Engagement Summary:Navigate to the Engagement tab in the top navigation bar.Click Engagement Summary.S...
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What are streaks and what do they mean?A streak is defined as the consecutive days a user answers questions that are delivered. A streak is gained when a user answers the question within the same ...
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How do I view historical topic data and analyse question responses?To view and analyze historical topic data, navigate to the Knowledge tab, select Knowledge Topics, and choose a topic via View More. The interface offers thr...