Jamie Sheppard

The Topics Library is available in the Cognexo Management Portal for Admin users. It provides a portfolio of ready-made, expertly curated, and managed topics that can be added directly into your or...

A Topic Owner is the designated person who receives feedback notifications and review cycle updates for a specific topic. Assigning a Topic Owner helps ensure accountability and keeps the right per...

To reset your password for the Intelligence Portal, simply click 'Forgot your password' you'll then be directed send a reset email to your registered email - If your email exists in the platform yo...

Follow these steps to download and set up the app on your device.Step 1: Download the AppOpen your device's App Store. For iOS, use the App Store; for Android, use the Google Play Store. Search for...

To change the question limits for a part-time user, follow these steps:Click the People tab on the top navigation bar.Select the user you'd like to update.Navigate to the User Management tab.Adjust...

To check the audit log for a user, follow these steps:Navigate to the People tab in the top navigation bar.Select the user you would like to view.Once in their profile, navigate to the Audit tab.He...

You can view all past questions delivered to a user by following these steps:Click the People tab in the top navigation bar.Use the search functionality to search for the user or scroll through to ...

You can view a user's streak history in several places:Engagement Summary:Navigate to the Engagement tab in the top navigation bar.Click Engagement Summary.Scroll down to the streak leaderboard to ...

A streak is defined as the consecutive days a user answers questions that are delivered. A streak is gained when a user answers the question within the same 24-hour period that the question is deli...

To view and analyze historical topic data, navigate to the Knowledge tab, select Knowledge Topics, and choose a topic via View More. The interface offers three tabs: Knowledge (showing active quest...