Articles
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Coaching Conversation Starters: Quick Reference GuideThese conversation starters bridge the gap between dashboard data and meaningful conversations. They're designed to help line managers initiate productive di...
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Managing Your Team's Engagement in CognexoAccessing Engagement DataYou can monitor your team's engagement in a few places in Cognexo.Dashboard: an override is provided within the Engagement tile, pos...
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Effective Coaching with Question History AnalysisThe Line Manager Dashboard's question history turns raw learning data into actionable coaching moments. This guide shows you how to leverage detailed questio...
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Compare scorings, levels, and ranks across teams, divisions, countries, or line managers.You can easily compare scorings, levels, and ranks across different groupings in Cognexo by following these steps:Click on the Knowledge tab in the top navig...
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Line Manager Dashboard OverviewThe Line Manager Dashboard is Cognexo's one-click dashboard designed specifically for busy line managers who need quick, actionable insights about their team...
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Understanding Streaks in CognexoDefinition of StreaksStreaks in Cognexo are a gamified feature representing consecutive days a user has responded to questions. This tool is designed to trac...
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New starters, leavers and mover requestsThis article explains how to add brand new users to Cognexo, disable users who have left your organisation, and update the details of anyone who has moved to...
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Understanding Engagement in CognexoEngagement measures the average number of days it takes a user to answer a question. An engagement score of 1 is perfect, meaning all questions are answered ...
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Reactive workflows in CognexoReactive workflows in Cognexo offer a dynamic way to engage with users based on their responses to questions. This feature allows you to tailor interactions,...
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What do the levels and ranks mean in Cognexo? (Learner, Improver, Expert, and Master)Cognexo categorises users into four distinct levels, each indicating a different stage of proficiency and expertise:Learner:At the Learner level, individuals...