Articles
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How do I view Knowledge Levels across my team?The Recent Knowledge Levels chart in Cognexo displays learner distribution across four levels—Learner, Improver, Expert, and Master—over time. It shows month...
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How do I view Engagement in Cognexo?The Engagement Summary in Cognexo shows how quickly users answer questions, with lower average days indicating better engagement. It features an All Users ti...
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How do I view Topic Performance in Cognexo?The Topic Performance tab in Cognexo provides a company-wide view of each topic's accuracy rates and answer counts. You can access it via the Knowledge Topic...
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How to install the Cognexo Microsoft Teams AppInstall from within Microsoft TeamsOpen Microsoft TeamsClick Apps (left-hand menu)Search for “Cognexo”Click the app → select AddYou should be all set up and ...
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Topic Dashboard Guide for Content AuthorsAs a content author or subject matter expert (SME), you have access to the Subject Matter Expert Board, which displays all topics in the platform. This guide...
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Using Cognexo AI to Generate Questions in CognexoOverviewCognexo's AI-powered content generation tools make it easy to create high-quality training questions and content. Whether you're starting from scratc...
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Installing the Cognexo Microsoft Teams clientOverviewThings to check before installing the Teams client:1 - Cognexo have your Tenant ID2 - Users as setup in Cognexo use the same email address as the one...
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Getting People to Register and Engage for the First TimeDuring implementation, it’s common for some users to not act on the Cognexo registration prompts. This usually isn’t resistance it’s usually priority ambigui...
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Next Best Actions for ManagersCognexo works best when two things happen consistently:Colleagues answer their daily questions, andManagers review the data and take action.This guide shows ...
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Authoring Cognexo QuestionsThis guide offers best practices for authoring Cognexo questions, covering writing clear main questions, plausible correct and incorrect answers, and informa...