Jamie Sheppard

You can view all past questions delivered to a user by following these steps:Click the People tab in the top navigation bar.Use the search functionality to search for the user or scroll through to ...

You can view a user's streak history in several places:Engagement Summary:Navigate to the Engagement tab in the top navigation bar.Click Engagement Summary.Scroll down to the streak leaderboard to ...

A streak is defined as the consecutive days a user answers questions that are delivered. A streak is gained when a user answers the question within the same 24-hour period that the question is deli...

To view historical topic data and analyse question responses:Navigate to the Develop tab in the top navigation bar.Select the topic you want to view by clicking View More on the topic tile.You will...

Question difficulty in Cognexo is measured based on user responses. Each time a question is delivered to a user, it scores both the user and the question according to the ranks and levels defined i...

To find the highest performers in each topic, follow these steps:Click the Develop button in the top navigation bar.Navigate to Leaderboards.In the Leaderboards section, you will see an overview of...

To see learners below KPI:Go to the Engagement tab in the top navigation bar.Click Engagement Summary.Scroll to the bottom of the page to find a list of users below KPI.This list includes days of e...

To determine the best time to deliver a question:Navigate to the Engagement tab in the top navigation bar.Scroll down to Learner Activity to view a heatmap displaying peak times when users are most...

To view registration rates and unregistered users:On the dashboard, check the tile on the left-hand side displaying registered and unregistered users along with the percentage of registered users.V...

You can view engagement in several ways within the system:From the dashboard, locate the middle tile in the top row to get an overview of the month's engagement.Use date filters to analyze engageme...