Articles
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How do I check a user's working days?To check a user's working days, follow these steps:Enter the People tab on the top navigation bar.Select the user you would like to view and click View More....
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User Management (How to add, update and disable users in Cognexo)This article explains how to add, update, and disable users within the platform. Understanding how to manage user accounts is important, as user data is used...
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How do I add a tag to a user?To add a tag to a user, follow these steps:Enter the People tab on the top navigation bar.Select any user and click View More to enter their profile.In the p...
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How do I update a user?To update a user, follow these steps:Click the People tab on the top navigation page.Use the search function to find any active, inactive, registered, or unr...
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Line Manager Dashboard - User GuideThe Cognexo Line Manager Dashboard offers a comprehensive view of team learning performance, engagement, and progress. It features a main dashboard with team...
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Understanding User Tags in CognexoUser Tags in Cognexo are customisable identifiers that help organise, categorise, and manage users within Cognexo. They play a crucial role in streamlining u...
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Sending a BroadcastA broadcast is a one-way message sent to employees within the platform to deliver key updates, reminders, or learning reinforcements. They are designed for e...
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Golden Ticket – Awards and RecognitionOverviewThe Golden Ticket Winners feature in Cognexo allows you to recognise top-performing users based on specific criteria. This functionality is available...
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Update and Maintain QuestionsMaintaining and updating questions in Cognexo is a critical task for ensuring that content remains accurate, up-to-date, and accessible to all users. This ar...
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Pausing Questions on Bank HolidaysWe use the Bank Holiday data available in each user's region settings to determine when to pause content. If there is a public holiday in your region, Cognex...