Jamie Sheppard

A broadcast is a one-way message sent to employees within the platform to deliver key updates, reminders, or learning reinforcements. They are designed for efficient and consistent communication ac...

OverviewThe Golden Ticket Winners feature in Cognexo allows you to recognise top-performing users based on specific criteria. This functionality is available under the Awards and Recognition sectio...

Maintaining and updating questions in Cognexo is a critical task for ensuring that content remains accurate, up-to-date, and accessible to all users. This article will guide you through the steps r...

We use the Bank Holiday data available in each user's region settings to determine when to pause content. If there is a public holiday in your region, Cognexo will not deliver any questions on that...

How to give a manager access to their own team, department or division.Where to Manage Login and Roles:Click on the People tab situated in the top navigation bar, search or select the user you want...

Question Typethis is a type of question to be sent to a userflashA flash is a notification that does not include answer options or a correct/incorrect designation. Its purpose is to track which use...

Cognexo delivers questiosn to users via a scheduler using tags to segment the users like Divisions, Departments, Region, Country, Cohort, and Team, these are some of the ways we can segment users t...

The Reports section in Cognexo provides access to auto-generated reports with flexible viewing options:Viewing Reports: Access and download auto-generated reports directly from the Reports tab.Hist...

Using Cognexo Assessment QuestionsCognexo Assessments provide a seamless way to evaluate user knowledge and performance within Cognexo. Assessment questions are delivered in the same manner as regu...

To navigate the People profile in Cognexo, follow these steps:Click the People tab in the top navigation bar.Select the user you would like to review to enter their People profile.The people profil...