Cognexo delivers questiosn to users via a scheduler using tags to segment the users like Divisions, Departments, Region, Country, Cohort, and Team, these are some of the ways we can segment users to deliver questions however Cognexco Tags are flexible and will grow the your organisation.
Tags vs. Target Users
Tags are used when specific groups, like "New Starter Cohort A," should receive questions. Target Users are used when individuals need specific questions, but grouping criteria are unclear.
Using Target Users
- Combined Targeting: When Division and Department are set to *, along with specified target users, questions are delivered to all in those divisions and departments, as well as the target users.
- Exclusive Targeting: Setting Division and Department to --None-- ensures questions are delivered only to specified target users.