Articles
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Understanding User Tags in CognexoUser Tags in Cognexo are customisable identifiers that help organise, categorise, and manage users within Cognexo. They play a crucial role in streamlining u...
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Sending a BroadcastA broadcast is a one-way message sent to employees within the platform to deliver key updates, reminders, or learning reinforcements. They are designed for e...
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Golden Ticket – Awards and RecognitionOverviewThe Golden Ticket Winners feature in Cognexo allows you to recognise top-performing users based on specific criteria. This functionality is available...
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Update and Maintain QuestionsMaintaining and updating questions in Cognexo is a critical task for ensuring that content remains accurate, up-to-date, and accessible to all users. This ar...
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Pausing Questions on Bank HolidaysWe use the Bank Holiday data available in each user's region settings to determine when to pause content. If there is a public holiday in your region, Cognex...
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Adding a new manager into the Intelligence portalHow to give a manager access to their own team, department or division.Where to Manage Login and Roles:Click on the People tab situated in the top navigation...
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Question TypesThe platform includes several different types of questions. Using a mix of these formats helps keep users engaged and supports better knowledge retention, as...
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Using Tags to Deliver QuestionsCognexo uses flexible tags like Division, Department, Region, and Cohort to segment users for delivering questions via a scheduler. Tags target groups, while...
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Cognexo Reports OverviewThe Reports section in Cognexo provides access to auto-generated reports with flexible viewing options:Viewing Reports: Access and download auto-generated re...
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Cognexo Assessments OverviewUsing Cognexo Assessment QuestionsCognexo Assessments provide a seamless way to evaluate user knowledge and performance within Cognexo. Assessment questions ...