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Popular posts from across the Cognexo community.
Featured
Knowledge Base Weekly Roundup — 5 May 2026 to 12 May 2026
New articles (3)
New Question Types: How to create an ordered answer question 12 May 2026Ordered answer questions lets users arrange the correct options in the proper sequence. This encourages deeper interaction with the tool and helps reinforce learning more effectively. Creating a ordered answer question Firstly navigate to the topic you are ...
Featured
🎉 Share something you’re proud of
Have you achieved something great using Cognexo?Maybe:
High engagement
A successful launch
A creative topic design
Strong knowledge improvements
Celebrate it here — we’d love to hear about it.
Featured
🔍 What’s the one thing that could save you the most time?
Admins often tell us that small improvements can save huge amounts of time.If you could automate or simplify one task in Cognexo, what would it be?Examples could be:
Bulk editing topics
Faster reporting exports
Easier question authoring
Better user management tools
Tell us what would help most.
Featured
🚀 Big ideas welcome
Some of the best product improvements come from customers thinking outside the box.So here’s your chance:If Cognexo could do anything, what would you want it to do?It might involve:
AI
Integrations
Learning insights
Employee experience
Manager coaching
No idea is too big or too small.
Posts
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Knowledge Base Update — 28 May 2026 to 3 Jun 2026Knowledge Base update — 28 May 2026 to 4 Jun 2026New articles (6) Content Approval Flow 3 Jun 2026This article explains the Content Approval Process for question edits. Admin users can suggest edits to live questions, saving changes as drafts before submitting for approval. Topic owners review drafts, compare edits to originals, and either acce...
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Did You Know? You can cancel a scheduled broadcast before it sends.If a broadcast has been queued for future delivery and plans change, you can stop it going out without losing the content entirely.Here's how:Go to Topics & Questions > Future Questions to see everything scheduled for future delivery.If you have multiple broadcasts queued, filter down to the one you want: Use Filter by date if it's the only broa...
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Seeing agents who are getting answers incorrect.Is there a possibility that we could hover over the 'incorrect' parts and see the names of those who got it wrong?
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We've made a change to how leaderboards work.For a while we'd been getting feedback that learners who hadn't received a particular topic in ages were still appearing on the leaderboard for it. That's not a reflection of current performance.So we've tightened the eligibility criteria for current leaderboards. From today, if a learner hasn't answered a question in the current month and they'...
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Did you know? Reactive WorkflowsReactive workflows enable you to trigger specific actions based on user responses to survey questions. For instance, if a user responds negatively to a question such as…‘On a scale of 1 to 5, how confident do you feel in applying the knowledge from the training session to your role?’…an appropriate reactive workflow can be initiated.For example:...
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Did you know? Golden Ticket AwardsDid you know? You can run your own recognition programme using our Golden Tickets feature. Set criteria around engagement, accuracy, and questions answered — then let the platform randomly pick winners from everyone who qualifies. Great for monthly competitions or quarterly incentives.Tip: You can use the group by filter to bring back the top de...
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New-Style Questions in the Topics LibraryHi All,If anyone has not been in the Topics Library for a while, please go and take a look.How to access the Topics Library We have started loading new-style questions to the topics and will be adding more over the next few weeks.Here's a few examples of the new questions currently in the Topics Library: These types of questions are a great ...
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💡 Did you know? - Part-Time Users & LeaderboardsPart-time employees can be set up to compete fairly on the leaderboard against full-time colleagues. By adjusting their weekly question limit to match the full-time total, they get the same number of questions just spread across fewer days. 📖 How do I change the question limits for a part-time user?
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Detailed Answer ReviewHi All,We have a new feature available to all admins with access to users’ Question History.For each question that a user has completed, a new drop-down gives more details about how the user answered the question. In other words, rather than downloading a Question History Report, you can now look at an individual’s question history and see:1. Th...
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🙋 Friday QuestionShort questions or long questions — which do your learners actually prefer? We all have a gut feeling on this one. But here's the thing — what learners prefer and what works best for retention aren't always the same. Drop your answer below 👇 and let's see what people are experiencing in the real world.
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Yesterday at Learning Tech - What is competence?I spent the day at Learning Technologies yesterday in london. I had a lot of great conversations across current customers, a couple of clients we're currently onboarding, and a few prospects. The thread running through all of it was the same: what is competence?A particular prospect described their annual compliance training cycle. The content i...
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Update to Line Manager DashboardHi Everyone,We have a new feature in the Line Manager Dashboard that will be on the live system this week. Line managers can now check how many unanswered questions a team member has in their stack and can prompt any users who have not been answering their questions.The information and prompt can be found in each user's tile. For example, if you...
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Knowledge Base Update — 8 Apr 2026 to 15 Apr 2026Knowledge Base update — 8 Apr 2026 to 15 Apr 2026New articles (1) How to Create an Image Map Question 13 Apr 2026An Image Map question asks learners to click a specific area on an image to identify the correct answer, ideal for visual learning. To create one, navigate to your topic, select Image Map under Interactive question types, enter the qu...
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Weekly Community Roundup — 3 Apr 2026 to 10 Apr 2026Community posts — 3 Apr 2026 to 10 Apr 2026 (1 post) 📣 Announcing: Image Map Questions 8 Apr 2026Everyone knows Where's Wally. You're given a chaotic scene, told to find one specific thing, and your brain goes into overdrive scanning every inch of the image. You're engaged. You're focused. You don't even realise you're working hard.That's exactl...
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📣 Announcing: Image Map QuestionsEveryone knows Where's Wally. You're given a chaotic scene, told to find one specific thing, and your brain goes into overdrive scanning every inch of the image. You're engaged. You're focused. You don't even realise you're working hard.That's exactly the idea behind our new Image Map question type.Instead of picking from a list of options, lear...
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👋 Introduce yourselfWelcome to the Cognexo Community!Let’s get to know each other.Tell us: Your name Your role How you’re using Cognexo We’re looking forward to building a community where customers can share ideas and learn from each other.
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🔔 How do you prefer to hear about product updates?We regularly release improvements to Cognexo, but we want to make sure updates are easy to follow.How would you prefer to hear about product changes? Release notes Short product videos Community posts Email updates Webinars Tell us what works best for you.
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📌 Cognexo Product Updates — How to Stay in the LoopWelcome to the Product Updates topic! 🛠️We post here every time there's a new release, whether it's a small fix or a major new feature. Here's how to make the most of this space: Follow this topic to get release notes straight to your notifications. Read the release notes — we try to include not just what changed, but why and how it affects yo...
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📌 Announcements, Events & Webinars — Start HereWelcome to your hub for all things Cognexo news! 🎉Here's what you'll find in this topic: Upcoming webinars & training sessions — register early as spots can be limited. On-demand recordings — missed a session? All replays are posted here after the event. Event recaps — summaries and key takeaways from past sessions. 👉 Follow this topic to get...
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🧠 What would you like to learn from other Cognexo customers?One of the goals of this community is to help customers learn from each other.What would you find most useful to hear about from other organisations?For example: Engagement strategies Topic design Launch approaches Manager adoption Let us know and we’ll try to bring those discussions into future events.
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🎤 What topics would you like to see in future webinars?We’re planning a series of webinars and training sessions this year.What topics would you find most useful?Some ideas: Improving engagement with Cognexo Writing better content Using reporting to drive action Onboarding programmes Tell us what would be most valuable for you.
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🎓 What training would help you most?We’re building more training and best practice content.If you could attend one Cognexo masterclass, what would it be about?Examples: Advanced reporting Launching Cognexo successfully Creating better content Using surveys for employee sentiment Your feedback will shape upcoming sessions.
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🗳 What would make Cognexo more valuable for your team?Different organisations use Cognexo in different ways — onboarding, compliance, knowledge reinforcement, engagement and more.We’d love to hear:What would make Cognexo even more valuable for your team?Is there something that would help you: Drive engagement? Save time administratively? Improve reporting? Make learning more interactive? Your feedb...
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📌 Cognexo Feature Ideas Board — Welcome & How to Use This SpaceWelcome to the Feature Ideas Board! 👋This is your go-to place for sharing ideas that could make Cognexo better for you and your team. Before you post, here are a few tips to get the most out of this space: Search first — your idea might already exist! If it does, upvote it rather than creating a duplicate. Be specific — the more context you gi...
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✍️ What Makes a Good Community Post?Whether you're asking a question, sharing a tip, or starting a discussion, a well-written post gets better responses and helps everyone in the community. Here are a few simple things to keep in mind before you hit publish.🎯 Be specific with your titleYour title is the first thing people see — make it count. Instead of something vague like "Help ...
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👋 How Community Impact Levels WorkYou may have noticed a level shown next to your name when you post or comment — that's your Community Impact Level, and it's our way of recognising the contribution you make here.🏅 The 5 levelsEveryone starts as a Member the moment they join — welcome!From there, your level grows as you engage with the community. Become a Contributor by making y...
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Cognexo Community GuidelinesWelcome to the Cognexo Community — a space for L&D professionals, HR leaders, managers, and the people who make great workplaces happen. Whether you’re here to ask a question, share something that’s working, swap ideas with peers who get what you do, or just stay connected to what’s happening in your field, you’re in the right place. Cognexo bro...