jamie.sheppard

Why would you Disable or Suspend a user?A user will no longer be using Cognexo (removing a user).A user is on Short term or long term sickA user is on Maternity/PaternityTo enable or disable/suspen...

To add a tag to a user, follow these steps:Enter the People tab on the top navigation bar.Select any user and click View More to enter their profile.In the profile, click on User Management.Type in...

To update a user, follow these steps:Click the People tab on the top navigation page.Use the search function to find any active, inactive, registered, or unregistered users.On the people tiles, you...

The Cognexo Line Manager Dashboard offers a comprehensive view of team learning performance, engagement, and progress. It features a main dashboard with team overviews, filtering options, and detai...

User Tags in Cognexo are customisable identifiers that help organise, categorise, and manage users within Cognexo. They play a crucial role in streamlining user management, enabling targeted commun...

A broadcast is a one-way message sent to employees within the platform to deliver key updates, reminders, or learning reinforcements. They are designed for efficient and consistent communication ac...

OverviewThe Golden Ticket Winners feature in Cognexo allows you to recognise top-performing users based on specific criteria. This functionality is available under the Awards and Recognition sectio...

Maintaining and updating questions in Cognexo is a critical task for ensuring that content remains accurate, up-to-date, and accessible to all users. This article will guide you through the steps r...

We use the Bank Holiday data available in each user's region settings to determine when to pause content. If there is a public holiday in your region, Cognexo will not deliver any questions on that...

How to give a manager access to their own team, department or division.Where to Manage Login and Roles:Click on the People tab situated in the top navigation bar, search or select the user you want...