Articles
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Pausing Questions on Bank HolidaysWe use the Bank Holiday data available in each user's region settings to determine when to pause content. If there is a public holiday in your region, Cognex...
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Adding a new manager into the Intelligence portalWhere to Manage Login and Roles:Click on the People tab situated in the top navigation bar, search or select the user you want to give access and you will fi...
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Question TypesThe platform includes several different types of questions. Using a mix of these formats helps keep users engaged and supports better knowledge retention, as...
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Using Tags to Deliver QuestionsCognexo uses flexible tags like Division, Department, Region, and Cohort to segment users for delivering questions via a scheduler. Tags target groups, while...
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Cognexo Reports OverviewThe Reports section in Cognexo provides access to auto-generated reports with flexible viewing options:Viewing Reports: Access and download auto-generated re...
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Cognexo Assessments OverviewUsing Cognexo Assessment QuestionsCognexo Assessments provide a seamless way to evaluate user knowledge and performance within Cognexo. Assessment questions ...
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How do I navigate the People profile in Cognexo?To navigate the People profile in Cognexo, follow these steps:Click the People tab in the top navigation bar.Select the user you would like to review to ente...
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Coaching Conversation Starters: Quick Reference GuideThese conversation starters bridge the gap between dashboard data and meaningful conversations. They're designed to help line managers initiate productive di...
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Managing Your Team's Engagement in CognexoAccessing Engagement DataYou can monitor your team's engagement in a few places in Cognexo.Dashboard: an override is provided within the Engagement tile, pos...
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Effective Coaching with Question History AnalysisThe Line Manager Dashboard's question history turns raw learning data into actionable coaching moments. This guide shows you how to leverage detailed questio...