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Popular posts from across the Cognexo community.
Featured
Knowledge Base Weekly Roundup — 5 May 2026 to 12 May 2026
New articles (3)
New Question Types: How to create an ordered answer question 12 May 2026Ordered answer questions lets users arrange the correct options in the proper sequence. This encourages deeper interaction with the tool and helps reinforce learning more effectively. Creating a ordered answer question Firstly navigate to the topic you are ...
Featured
🎉 Share something you’re proud of
Have you achieved something great using Cognexo?Maybe:
High engagement
A successful launch
A creative topic design
Strong knowledge improvements
Celebrate it here — we’d love to hear about it.
Featured
🔍 What’s the one thing that could save you the most time?
Admins often tell us that small improvements can save huge amounts of time.If you could automate or simplify one task in Cognexo, what would it be?Examples could be:
Bulk editing topics
Faster reporting exports
Easier question authoring
Better user management tools
Tell us what would help most.
Featured
🚀 Big ideas welcome
Some of the best product improvements come from customers thinking outside the box.So here’s your chance:If Cognexo could do anything, what would you want it to do?It might involve:
AI
Integrations
Learning insights
Employee experience
Manager coaching
No idea is too big or too small.
Posts
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🚀 New Feature: Expire outdated Broadcasts & View Broadcast historyWe've just released a new feature we think you'll love.What's newAdmins can now expire outdated Broadcasts directly from the Topics section of the Admin Portal — making it easy to retire content that's no longer relevant.A new Broadcast History tab also gives admins a complete overview of every Broadcast ever sent. For each one, you can see the ...
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Why did my user just stop getting questions? (and how to check, fix, and stop it happening)Hi all,If you've ever logged in and found someone missing, or had a line manager ask "why has my new starter stopped getting questions?" — it's almost always one of three things:1. The integration synced them out. Most of you feed user data into Cognexo from Workday or Entra/Azure AD or other integrations, and Cognexo trusts that feed. If someon...
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Cloning Questions: Why It Matters When Updating a QuestionNeed to change the answer options on an existing question? Don't edit it directly - Clone it instead!Editing answer options on a live question can affect the historical data already tied to it, since past responses were recorded against the original answer options. If you change what's correct, previously answered responses may no longer line up...
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Knowledge Base Update — 18 Aug 2026 to 25 Aug 2026Knowledge Base update — 18 Aug 2026 to 25 Aug 2026New articles (2) Formatting text in Cognexo 21 Aug 2026We've improved the text formatting in Cognexo knowledge questions, surveys and broadcasts. You can now use bold text, italics, headers and more in content you send to users. It's a great way to make your questions and broadcasts standout vis...
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Reminder: Golden Ticket Awards — a fun way to spotlight your top performersRecognition doesn't have to mean another certificate buried in an inbox. If you haven't tried it yet (or haven't touched it in a while), Golden Ticket Awards are a fun way to celebrate the people showing up and engaging in your Cognexo programme and it takes less than 30 seconds.Rather than always crowning the same top-of-the-leaderboard names, ...
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Cognexo Full Stack - What is it?There's a setting/feature in Cognexo called ‘Full Stack’. Default is 10 questions.Here's what it does. If a learner goes quiet for a while, questions don't just keep stacking up behind the scenes forever. Once they've got 10 unanswered sitting in their queue, Cognexo stops sending new ones. Instead it starts nudging them to come back and clear w...
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Image Map Questions updateImage map questions have a new layout, and the headline change is full screen view, based on your feedback, you'll know the old view meant sometimes users had issues seeing the image large enough on a a standard screen. That's gone now. Learners can expand the image to fill the screen before selecting their answer.Worth a look if you've got topi...
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New Feature PQE🚀 New Feature in PQE!You can now view your question history by simply clicking on any date in the calendar. 📅This makes it easy to: ✅ Review the questions you answered on a specific day. ✅ Revisit questions you got wrong. ✅ Learn from your mistakes and strengthen your knowledge over time. ✅ Track your progress as you prepare. We hope this makes ...
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Knowledge Base Update — 18 Jun 2026 to 25 Jun 2026Knowledge Base update — 18 Jun 2026 to 25 Jun 2026New articles (1) Adding Images to Questions 23 Jun 2026You can add an image to the question part of a question as well as to the answer options. To do so, go into the Topic and either click on New Question Or scroll down and find the question and then click on Edit Question To add an image to the...
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The Engagement Metric in Cognexo - Why is it so important?Most platforms track whether people completed something. That's not useless, but it's also not the thing you care about most.What you care about is how quickly knowledge moves through your organisation when it matters. An urgent policy change needs to be sent our today. How long before the people who need to know it, know it? Completion rate doe...
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Announcing: Cognexo 1-to-1 Check-Ins BETAWe're opening up Beta access to 1-to-1 Check-Ins in Cognexo, and we'd love to get more of you involved.If you or your organisation has ever found it difficult to keep track of conversations with your team, or wanted a structured way to run check-ins without it becoming another manual process, this feature was built for exactly that.Line managers...
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Weekly Community Roundup — 10 Jun 2026 to 17 Jun 2026Community posts — 10 Jun 2026 to 17 Jun 2026 (2 posts) New tab landed in the People profile this week. 16 Jun 2026If you've ever asked "which audiences is this person actually in?" and had to go digging through campaigns to work it out, this should help.The Audiences tab shows you every named audience a user is currently a member of, the ones y...
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New tab landed in the People profile this week.If you've ever asked "which audiences is this person actually in?" and had to go digging through campaigns to work it out, this should help.The Audiences tab shows you every named audience a user is currently a member of, the ones you've built and reuse, all surface here.It's a small thing, but it's one of those views that turns a three-minute h...
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Enable Multiple Topic OwnershipWe've recently enhanced topic ownership to support multiple owners. You can now assign multiple email addresses to a topic by separating them with a semicolon (;).This update makes it easier to collaborate by allowing feedback to be routed to multiple people, while also giving all assigned owners visibility of the topic within the SME dashboard....
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Subject Matter Expert DashboardWe've just released the Subject Matter Expert Dashboard out of production beta.The dashboard is built around your topics. From the tile view you can see active vs suspended question counts, positive and negative feedback split, accuracy rates, and a RAG status at a glance. The "Questions for Review" section auto-flags content based on set thresh...