Help Center
Cognexo Website
Help Center
Cognexo Website
Getting Started
Using Cognexo
FAQs
How do I update a user?How do I add a tag to a user?How do I disable or suspend a user? (Removing a User)How do I check a user's working days?How do I check a user's holidays?How do I resend a registration email?How can I see disabled users?Check a Topic Expiry DateHow do I view engagement?How do I view registration rates and unregistered users?How do I view the best time to deliver a question?How to view your learners below KPI?How do I find the highest performers in each topic?How do I view historical topic data and analyse question responses?How is question difficulty measured and where can I see this?What are streaks and what do they mean?How can I view a user's streak history?How to view all past questions delivered to a user?How do I check the audit log for a user?How do I change the question limits for a part-time user?Cognexo Mobile AppPassword Reset + Troubleshooting

How do I change the question limits for a part-time user?

To change the question limits for a part-time user, follow these steps:

  • Click the People tab on the top navigation bar.
  • Select the user you'd like to update.
  • Navigate to the User Management tab.

Adjusting Available Days:

  • On the right-hand side, locate the Learner Question Settings section.
  • Review the Available for Questions days list and toggle off any days the user is not available. For example, if the user only works Monday, Tuesday, and Wednesday, toggle off Thursday, Friday, Saturday, and Sunday.

Changing Daily Questions Limits:

  • Click the Override Company Default button and enter the new number of daily questions the part-time user should receive.

Adjusting Weekly Limits:

  • If you want a part-time user to contribute equally to the leaderboards as a full-time user, you can adjust their weekly question limit.
  • Example: If full-time users receive 2 questions per day (10 questions per week), adjust the part-time user’s weekly limit to 10 questions.
    • The part-time user working 3 days a week will now receive a total of 10 questions, which could be distributed as 4 questions on Monday, 4 on Tuesday, and 2 on Wednesday.

This setup ensures that part-time users have an equal opportunity to contribute to the overall organisation competency and topic leaderboards, despite working fewer days than full-time users.

Was this article helpful?

Powered by Product Fruits