Help Center
Cognexo Website
Help Center
Cognexo Website
Getting Started
Using Cognexo
The Cognexo Intelligence PortalWhat do the levels and ranks in Cognexo mean? (Learner, Improver, Expert, and Master) Reactive workflows in CognexoUnderstanding Engagement in CognexoAdding New UsersUnderstanding Streaks in CognexoLine Manager Dashboard OverviewCompare scorings, levels, and ranks across teams, divisions, countries, or line managers.Effective Coaching with Question History AnalysisManaging Your Team's Engagement in CognexoCoaching Conversation Starters: Quick Reference GuideHow do I navigate the People profile in Cognexo?Cognexo Assessments OverviewCognexo Reports OverviewUsing Tags to Deliver QuestionsQuestion TypesAdding a new manager into the Intelligence portalPausing Questions on Bank HolidaysUpdate and Maintain QuestionsGolden Ticket – Awards and RecognitionSending a BroadcastUnderstanding User Tags in CognexoLine Manager Dashboard - User Guide
FAQs

Using Tags to Deliver Questions

Cognexo delivers questiosn to users via a scheduler using tags to segment the users like Divisions, Departments, Region, Country, Cohort, and Team, these are some of the ways we can segment users to deliver questions however Cognexco Tags are flexible and will grow the your organisation. 

Tags vs. Target Users

Tags are used when specific groups, like "New Starter Cohort A," should receive questions. Target Users are used when individuals need specific questions, but grouping criteria are unclear.

Using Target Users

  • Combined Targeting: When Division and Department are set to *, along with specified target users, questions are delivered to all in those divisions and departments, as well as the target users.
  • Exclusive Targeting: Setting Division and Department to --None-- ensures questions are delivered only to specified target users.

Was this article helpful?

Powered by Product Fruits