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Cognexo Website
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FAQs
How do I update a user?How do I add a tag to a user?How do I disable or suspend a user? (Removing a User)How do I check a user's working days?How do I check a user's holidays?How do I resend a registration email?How can I see disabled users?Check a Topic Expiry DateHow do I view engagement?How do I view registration rates and unregistered users?How do I view the best time to deliver a question?How to view your learners below KPI?How do I find the highest performers in each topic?How do I view historical topic data and analyse question responses?How is question difficulty measured and where can I see this?What are streaks and what do they mean?How can I view a user's streak history?How to view all past questions delivered to a user?How do I check the audit log for a user?How do I change the question limits for a part-time user?Cognexo Mobile AppPassword Reset + Troubleshooting

How do I resend a registration email?

To resend a registration email, follow these steps:

  1. Go to the People tab in the top navigation bar.
  2. Select the user and click View More.
  3. Navigate to the User Management tab.
  4. In the top right-hand side, you will see several buttons, including Resend Registration Email, alongside buttons to register for iOS or Android app.

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