How do I navigate the People profile in Cognexo?

To navigate the People profile in Cognexo, follow these steps:

• Click the People tab in the top navigation bar.
• Select the user you would like to review to enter their People profile.

The people profile contains the following tabs:

Performance Tab:

• This is the default tab you land on.
• View recent engagement trends month by month.
• See the learner's streak, current and previous best streak.
• Review any assessments the user has taken.
• Check knowledge topic performance, including current score, best score, and comparison to the company average.
• Observe recent knowledge trends through a line graph displaying topics and their movement through levels and ranks.

Triggered Surveys Tab:

• View all triggered surveys for the user.
• Manually activate a survey by pressing Activate.
• Example: Trigger an onboarding survey for a new onboarder or post-training surveys to evaluate knowledge retention.

Question History Tab:

• See the history of all questions sent to the user.
• Information includes the question, difficulty, delivery date, answer date and time, topic, and whether the answer was correct or incorrect.

User Management Tab:

• Resend invitations, including iOS or Android app invites and question reminders.
• Enable or disable an account.
• Update user profile information such as line manager, department, and job title.
• Set days available for questions, daily question limit, weekly question limit, time zone, and preferred language.

User Profile Tab:

• View a read-only version of the user profile from the User Management tab.
• See timeline details such as account creation date, email validation date, and account disable history.

Leaderboards Tab:

• View leaderboards of topics the user is involved in.
• Compare the user's performance to peers within their team, department, or company.

Login and Roles Tab:

• Assign manager access to the Intelligence Portal with restricted data views.
• Grant access to the Management Portal.
• Check the creation date of the management account and its activation status.

Subscriptions Tab:

• Toggle email subscriptions on or off for notifications like monthly recaps and usage summaries.

Audit Tab:

• Review audits of holidays, account changes, and past streaks.
• See details like holiday start and end dates, changes made to the account, and streak history.