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Help Center
Cognexo Website
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Using Cognexo
FAQs
How do I update a user?How do I add a tag to a user?How do I disable or suspend a user? (Removing a User)How do I check a user's working days?How do I check a user's holidays?How do I resend a registration email?How can I see disabled users?Check a Topic Expiry DateHow do I view engagement?How do I view registration rates and unregistered users?How do I view the best time to deliver a question?How to view your learners below KPI?How do I find the highest performers in each topic?How do I view historical topic data and analyse question responses?How is question difficulty measured and where can I see this?What are streaks and what do they mean?How can I view a user's streak history?How to view all past questions delivered to a user?How do I check the audit log for a user?How do I change the question limits for a part-time user?Cognexo Mobile AppPassword Reset + Troubleshooting

What are streaks and what do they mean?

A streak is defined as the consecutive days a user answers questions that are delivered. A streak is gained when a user answers the question within the same 24-hour period that the question is delivered. All questions are delivered at midnight, and notifications can be customised to send at specific times, such as 7am, 8am, or 9am, or any time throughout the day as per your specification. To maintain a streak, the user must answer the question within that 24-hour period.

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